Ethical Standards

Guided by integrity and respect, we are dedicated to fair production, sustainable materials, and long-term partnerships that uplift both artisans and communities.

Doing the Right Thing, The Right Way

Social responsibility at Phiora House is not a campaign—it is a standard. We prioritise fair compensation, safe working environments, and long-term relationships with our partners and artisans.

We continuously improve our environmental footprint through responsible material choices, packaging reduction, and thoughtful logistics, while maintaining the quality and design our retail partners expect.

Our Commitments

Ethical Partnerships

Fair remuneration, safe conditions, and respectful, long-term relationships throughout our supply chain.

Responsible Materials

Preference for durable, responsibly sourced materials and recyclable or reduced packaging.

Transparency & Compliance

Clear documentation, supplier audits where applicable, and continuous improvement against our code of conduct.

Partnerships & Initiatives

We collaborate with suppliers, logistics partners, and community organisations to advance ethical standards and measurable impact.

  • Supplier code of conduct aligned to fair labour and safe working conditions.
  • Material and packaging improvements to reduce waste and increase recyclability.
  • Community and charity collaborations that uplift artisan communities.

How We Ensure Standards

• Policy & Onboarding

Clear code of conduct, supplier onboarding and documentation of practices.

• Materials & Packaging

Preference for responsibly sourced materials and right-sized packaging to reduce waste.

• Review & Improvement

Ongoing reviews with partners, issue tracking, and continuous improvement across the supply chain.

Phiora House office team ensuring ethical standards

Partner With Us Responsibly

We welcome retailers, suppliers, and organisations who share our commitment to ethical standards.

Our Brands

Vintage Phoenix

Elegant glass and recycled-paper collections inspired by timeless design — perfect for boutiques and heritage retailers.

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L.Glow

A refined range of handcrafted porcelain and fabric lighting, designed to bring warmth and serenity to any space.

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Hey Fairy!

Whimsical, hand-stitched creations that add a touch of wonder to home and gift collections.

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